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Terms and conditions

This document and its content make available to third-party users the Terms and Conditions of Use of the www.demaia.ro website

The  demaia.ro and demaia.eu websites are operated by FAIR DEALS SRL, with a place of business in Cluj-Napoca, Cluj County, 47a Tăietura Turcului Street, and registered office in Cluj-Napoca, Cluj County, 17-21 Cernăuți Street, Block E, Apt. 11, registered in the Trade Register under number J2019003060128, Tax Identification Number RO28016090, ANPC authorization no. 0008506. 

Using the website (including accessing, browsing, and purchasing products on this website) constitutes an implicit agreement to comply with the terms and conditions set out in this document, with all the effects and consequences arising therefrom. 

The administrator of the demaia.ro and demaia.eu websites reserves the right to modify the content of this agreement at any time without prior notice to the persons who use it, hereinafter referred to as "Users". Users will have permanent access to the terms and conditions of use of the services so that they may consult them at any time. 

The role of FAIR DEALS SRL in the commercialization process on demaia.ro and demaia.eu is that of manufacturer and trader.

FAIR DEALS SRL issues tax invoices to customers and provides a warranty for the products sold on demaia.ro and demaia.eu

Website content and intellectual property rights

The content of this website may not be used, reproduced, distributed, transmitted, or displayed for any purposes other than those expressly and legally permitted. Extracting any information followed by any commercial use exceeding the scope of private copying regulated by law, or for sale or licensing without prior written consent from the rights holders, constitutes a breach of the terms and conditions. 

You also agree not to affect or interfere in any way with the website's security elements, the elements that prevent or restrict the use or copying of content, or elements that reinforce the limits of use of the website or its content. 

Consumers' right to unilaterally terminate the contract

Upon placing an order on the demaia.ro or demaia.eu website, the buyer/customer agrees to the method of communication used by FAIR DEALS SRL, the website administrator, namely by telephone or email.
The contract is concluded only at the time the tax invoice is issued, not when the order is placed or when the automatic order receipt confirmation is issued. The automatic issuance of the order receipt confirmation DOES NOT constitute the conclusion of the contract between the seller and the buyer.
After placing the order, for justified reasons, the seller reserves the right to cancel the consumer/buyer's order without prior notice, and the consumer/buyer will receive a refund of the money paid to FAIR DEALS SRL within 7 days. We also reserve the right to modify the quantity of products in the order depending on their availability in stock.

The offers and prices displayed on the demaia.ro website are valid for a maximum of 12 hours.

Product delivery may take between a minimum of 2 hours and a maximum of 10 days from the time all order details (payment method, payment deadline) have been validated. All information/methods used to describe the goods on the website do not constitute a contractual obligation on the part of the Seller, as they are used exclusively for presentation, delivery, stock, and pricing purposes.
Products are available subject to stock availability.

Fraud

To access and use certain sections of the website, it may be necessary to create a personal account. By doing so, you declare that you assume full responsibility for all activities carried out through the account you open on the website and, consequently, we advise you to ensure the security of your account password or other access data. In the event that the security of your account is compromised, you must immediately notify the website administrator. demaia.ro is not responsible for any damages caused to you or to third parties of any kind through the unauthorized use of the account. 

Applicable law

By using the demaia.ro and demaia.eu websites, the user agrees that Romanian laws shall govern the Terms and Conditions of Use and any dispute of any kind that may arise between users and the administrators of demaia.ro or their associations/partners/affiliates. In the event of any conflicts, an amicable settlement will first be attempted, and if an amicable settlement is not possible, the conflict will be resolved in court in accordance with the laws of Romania in force. 

Service availability

The administrator of demaia.ro and demaia.eu reserves the right to modify the structure and interface of any page or subpage of the demaia.ro website at any time and at any free time, and has the right to temporarily or permanently, partially or entirely, interrupt the services made available to the public through this website without any prior individual or general notice. 


Cookies

This website uses cookies for marketing purposes. By accepting these terms and conditions, you agree to the use of cookies in accordance with Regulation (EU) 2016/679

If you have any questions or need clarification regarding these terms of use, please do not hesitate to contact us through the dedicated contact form or at the email address contact@demaia.ro

Disclaimers

  • The company does not guarantee that the information on the website is fully complete or accurate;
  • The company does not guarantee that the information entered by website users is correct and does not assume responsibility for how visitors use it;
  • The company does not guarantee that the information or services on the Website will meet visitors' requirements;
  • The company does not guarantee that the services on the Website will operate continuously, without interruption or errors;
  • The company does not assume responsibility for any damages Users may suffer due to the temporary or defective operation of the website;

Users of the www.demaia.ro and www.demaia.eu websites may exercise the rights provided for by Regulation (EU) 2016/679 (General Data Protection Regulation), namely:

  •     the right to access data and receive information about its use;
  •     the right to request the correction and/or completion of information (the right to rectification);
  •     the right to request the deletion of data (the right to be forgotten);
  •     the right to restrict the use of data;
  •     the right to receive data in a portable format;
  •     the right to object to data processing;
  •     the right to withdraw consent for data processing;
  •     the right to appeal to a supervisory authority